PLEASE NOTE - If paying with paypal using a credit or debit card, there may be a processing fee of up to 2.9%.  Customer is responsible for ALL fees associated with the convenience of paying VIA credit card.  To avoid this fee, contact paypal to set up your account using an alternative form of payment. 
** Please note any fees not paid by customer, will be deducted from thier rental payment and can cause late charges for outstanding rent.

Our email address for receiving PayPal payments is prm-llc@comcast.net.

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ALTERNATIVE PAYMENT OPTIONS
For a small transaction fee of $4.00, you can pay your rent through our secure third party processing system using ACH transfer from your bank account.  Once your account is set up, you can also make your payment via phone.

A Property Code is needed in order to set up your payment account.  This code can be found in your move-in packet.  If you do not have your Property Code, please contact us and we will forward the code to you promplty.  Thank you for utilizing our fast & convenient online payment center.

Payment Center

Payments that can be submitted through the Payment Center are:
Rent
Holding Fee
Application Fee
Deposit
Pet Deposit
Last Months Rent
Damage / Repair Costs
Lock Out Fee
Lock Change

Registration Steps:

1. Login to the Payment Center.
2. Select Register.
3. Enter your personal information, select a User Name, and then select Continue.
4. You will be emailed a temporary password.
5. Select Home once you receive the password and enter you User name and temporary password.
6. Enter the Checking or Savings account you will be submitting payments with.
7. Select Submit.
8. Within the Renters section in the Renter Code field enter the Code that you have been given by the management company and then select Enter.
9. The registration process is complete at this point so you will be presented with your property overview screen.  If you are using the Automatic Recurring Payment feature you will need to use the 'How to Add an Automatic Recurring Monthly Payment' steps below to add a Recurring Payment record to the system so we know which day of the month to process your payment.
10. You can select Profile then Change Password to change your temporary password.
    
    Note: Your property manager may require a recurring payment for rent so the one-time payment option may not be available for rent payments.  The one-time payment can still be used for other payment types though, such as security deposits and utility payments.

How to Submit a One-Time Payment:

1. Login to the Payment Center.
2. Select Make Payment.
3. Select the Checking or Savings account to submit the payment with if you have added multiple bank accounts to the system.
4. Enter the Payment Amount.
5. Select the Payment Type.
6. Select the Month and Year the payment is for.
7. If you want to schedule the payment to occur on a future date enter the date in the Scheduled Date field.  If you don't enter a Scheduled Date the payment will be submitted today.  The scheduled date must be on or before the grace period ending date or a late fee will be processed.
8. Select Next.
9. You will be presented with the Confirmation screen so you can confirm the information is correct.
10. Select Authorize to submit the payment.
11. You will receive an email confirmation for the payment.

How to add an Automatic Recurring Monthly Payment:

1. Login to the Payment Center.
2. Select Recurring Payment.
3. Enter the Start Date, this will be the first month the automatic payment will occur.
4. Enter the End Date, this will be the last month the automatic payment will occur.
5. Select the Day of the Month the payment will occur on.
6. Enter the Amount, Payment Type, Account, and Property then select Save.
7. You can add multiple recurring payments to the system if necessary.
8. If you need to modify a recurring payment record that has already been processed, some fields may be read-only so you can delete the record then add a new recurring payment record if necessary.
   
   Note:  The first scheduled date, which is determined by the Start Date and Day selected, must be in the future.
   
   

How to Submit Telephone Payments:

You must already have a profile created on the eRentPayment service to submit payments via telephone.  Customer Service Representatives are available to assist you Monday through Friday 9:00 AM MST to 5:00 PM MST @ 1-(866)-852-5366.

To submit a payment via telephone you will be required to provide the following:

1. The Renter Code of the Property they are submitting a payment for
2. Their User Name
3. The last four digits of the Bank Account they are submitting the payment with

If you have any questions, please contact the eRentPayment Customer Service.

customerservice@erentpayment.com1-866-852-5366